|Every Rough Notes book is meticulously researched, authoritatively
written, and attractively presented in an easy-to-read format — and packed
with helpful examples, powerful training aids, and relevant resources.
You can be confident you're getting the reliable, current information you
need from the experienced professionals of the Rough Notes Technical and
Educational Products Division.
Linda D. Ferguson, CPCU, is Senior Vice President of the Technical
and Educational Products Division. Her 40+-year insurance career encompasses
commercial lines underwriting, marketing, and management positions in both
the field and home offices of national property/casualty insurance carriers.
Bruce D. Hicks, CLU, CPCU, is Senior Editor in the Technical and
Educational Products Division. He began his insurance career in 1981 and
worked with several regional and national insurers in personal lines
underwriting, product research and development, auditing, regulation, and
Peggy Zoller, SCLA, AINS, is Assistant Editor in the Technical and Educational Products Division. She has been a contributor to the insurance industry with underwriting and claims responsibilites at national property/casualty insurance carriers.
Jenny Pagano, CPCU, CLU, FLMI, is a contributing writer for the
Technical and Educational Products Division. Her insurance career spans more
than 40 years, and her background encompasses experience in underwriting,
product development, ratemaking, project management, and research and