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 Catalog 2016 > Order Information  
Orders may be placed in one of three convenient ways:
Phone Orders
Call us and one of our sales representatives will take your order. Representatives are available 8:00 a.m. to
4:30 p.m. (Eastern) Monday through Friday.

Call Toll Free
800-428-4384
Fax Orders
Our toll-free fax line is always available to you. Simply fill out the appropriate order form found at this link and and fax it toll free to: 800-321-1909
Mail Orders
Simply fill out the appropriate order form found at this link and mail it to:

The Rough Notes
Company, Inc.

P. O. Box 1990
Carmel, IN 46082

Prices subject to change
without notice



*Shipping/Handling Charges

Total Order Amount
  S/H Charge
$0 - $50.00 ........

$12.00

$50.01 - 100.00 ........

$14.00

$100.01 - 150.00 ........

$21.00

$150.01 - 250.00 ........

$26.00

$250.01 - 500.00 ........

$30.00

$500.01 ........

$34.00

All software products ........

$11.00

Software is non-returnable once the seal is broken.

Imprinted items shipped outside the continental U.S.:
Actual shipping charges may apply.

Overnight delivery services are available.
Call for details.

 

Guarantee: The Rough Notes Company guarantees your satisfaction or your money back.

Returns: Returns may be made within 30 days of receipt of merchandise (except for imprinted items) if accompanied by authorization number (RGA). RGA MUST be noted on mailing label; all other returns will be refused. Phone the sales department for details. Re-stocking fee may be charged.

Damage in Transit: We are not responsible for damage in transit. Claims for damage on express or freight shipments should be filed by you with carrier who delivered shipment.
All prices are F.O.B. Carmel.

Terms: Open Account: Net 30 days, shipping/handling charges and your appropriate sales tax will be added to invoice. If you are a new customer, please include a check or credit card number for the total amount of order. New Customers (Business) - Prepayment required for first order. Individual Customers (Personal) - Prepayment required for all orders. *Note: Purchase orders (written request) required for all business or personal orders. A finance charge of 2% per month (24% per annum) will be assessed on all accounts over 30 days old, unless other arrangements have been made.

 

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Phone Orders: 800.428.4384 | E-mail Orders: rnc@roughnotes.com | Fax Orders: 800.321.1909